Your Satisfaction is Our Priority
To ensure you receive the highest quality service and the utmost satisfaction, please review our policies carefully. We work one on one with clients by appointment only, to allow us to serve your specific needs.
Estimates
Estimates are good for 30 days. Except in cases where pre-payment has been made, prices may vary depending on time involved and/or additional repairs needed if unexpected circumstances evolve. Customers will be notified if repairs exeed estimatesbefore the work is completed
Payment Terms
Payment due upon completion of the work requested to your satisfaction.
50% down on custom work, with balance due on completion of said work. Full payment in advance will be discounted by 10%. We currently accept personal and business checks, money orders, cashier's checks and cash.
Storage Fees
A storage fee of $45 per month, per piece, will be charged to the customer with a minimum of a one-month charge.
Pick-up and Delivery
Southern Restorations will deliver FREE to designated areas with a minimum order for that area. Call or e-mail for details about your area. All pieces must be picked up within 7 business days if we are unable to deliver due to the customer for any reason. Finance and storage charges will apply after the 7-day period expires.
Returned Check Charges
Each returned check will incur a $35.00 charge due to insufficient funds each time the payment of the check is refused.
If you have questions about our policies or would like to learn more, please contact Southern Restorations today. 770.591.3916